If an order is canceled or partially delivered, the undelivered portion is automatically refunded to your SMM Africa balance. If your order gets stuck after two refill or speed-up requests, you can contact support to get it refunded to your balance. Refunds are not valid if you run overlapping services for the same target at the same time, as that makes it impossible to determine where the drop came from.
How does the refund policy work on SMM Africa?
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How does the refund policy work on SMM Africa?
A clear answer first, with quick links to pricing, services, or broader help when you need them.
Quick answer
Quick answer
If an order is canceled or partially delivered, the undelivered portion is automatically refunded to your SMM Africa balance. If your order gets stuck after two refill or speed-up requests, you can contact support to get it refunded to your balance. Refunds are not valid if you run overlapping services for the same target at the same time, as that makes it impossible to determine where the drop came from.
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