❓ Frequently Asked Questions
Are the followers and likes real?
We offer high-quality, realistic engagement services. While some are real users, many are premium-quality promotional accounts designed to boost visibility.
Is it safe to use smm.africa?
Yes, using our panel is safe. We prioritize user privacy and never require sensitive login credentials.
How do I make payments on the SMM panel?
We support various payment methods including card payments, mobile money, and crypto. Just navigate to the 'Add Funds' section.
How long does it take to see results after purchasing services?
Most orders start within minutes and complete within the estimated delivery time listed on the service.
Do you offer a refund if I'm not satisfied with the services?
We issue refunds for undelivered orders. If you’re not satisfied, contact our support to resolve the issue.
I have order problem. What should I do?
Please open a support ticket from your dashboard with the order ID and we’ll help you right away.
Is there a discount for Resellers or bulk orders?
Yes! Resellers benefit from lower pricing and special promotions. Contact us for more details.
Do you have a referral program?
Absolutely! Refer users and earn a commission on each of their top-ups. Check your dashboard for your unique link.
Can I resell smm.africa services? (Child panel)
Yes, you can! We offer child panels and API access for resellers. Reach out to set one up.
Can I get a free trial of your services?
We occasionally offer free trials during promotions. Follow us on Telegram to stay updated.
What if I face a drop in followers, likes or any services after purchasing?
Some services come with refill guarantees. Please check the description before purchase and request a refill if needed.