FAQ detail

What evidence helps support investigate missing delivery?

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FAQ detail

What evidence helps support investigate missing delivery?

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Quick answer

Quick answer

Provide the order ID, exact target, expected quantity, current observation, and the time of each screenshot or count. Explain any target changes or overlapping orders. Crop unrelated account and customer information. A before-and-after count can support an investigation, but it does not by itself establish which order caused every change.

Full answer

Provide the order ID, exact target, expected quantity, current observation, and the time of each screenshot or count. Explain any target changes or overlapping orders. Crop unrelated account and customer information. A before-and-after count can support an investigation, but it does not by itself establish which order caused every change.

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