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How is a refill different from a refund?

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FAQ detail

How is a refill different from a refund?

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Quick answer

Quick answer

A refill is an eligible request to replace losses under the purchased service conditions. A refund is a credit or repayment for an approved amount. Refill does not mean permanent retention, and submitting a request does not confirm completion. Check the original terms, eligibility window, recorded outcome, and destination of any refund.

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Full answer

A refill is an eligible request to replace losses under the purchased service conditions. A refund is a credit or repayment for an approved amount. Refill does not mean permanent retention, and submitting a request does not confirm completion. Check the original terms, eligibility window, recorded outcome, and destination of any refund.

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Refills, cancellations, and refunds

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