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Should I send another API order if the first request times out?

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FAQ detail

Should I send another API order if the first request times out?

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Quick answer

Quick answer

First check whether the original request created an order. A timeout can leave the outcome uncertain even when processing succeeded. Preserve the request reference and any order ID, and use the documented idempotency mechanism where supported. Do not generate a new paid request merely because the first response was missing; contact support if the outcome remains unclear.

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Full answer

First check whether the original request created an order. A timeout can leave the outcome uncertain even when processing succeeded. Preserve the request reference and any order ID, and use the documented idempotency mechanism where supported. Do not generate a new paid request merely because the first response was missing; contact support if the outcome remains unclear.

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